Privacy Policy
Last updated: 2025 April 17
Cinnamon Kingdom (PRIVATE) LIMITED (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or communicate with us — in accordance with the General Data Protection Regulation (GDPR).
Who We Are
Cinnamon Kingdom (PRIVATE) LIMITED
Registered in Sri Lanka
Company Number: PV 00261469
Email: info@cinnamonkingdom.lk
Website: www.cinnamonkingdom.lk
What Personal Data We Collect
We may collect the following data:
- Name, email address, phone number
- Shipping and billing address
- Company name and VAT number (for B2B clients)
- Payment details (handled securely through third-party processors)
- Order history
- IP address, browser type, and usage behavior (for analytics)
How We Use Your Data
We use your data to:
- Process and fulfill orders.
- Communicate with you about your order or inquiry.
- Respond to support requests or custom orders.
- Send optional marketing updates (with your consent).
- Improve our website and services.
Legal Basis for Processing
We collect and process personal data based on:
- Contractual necessity (e.g. fulfilling an order).
- Legitimate interest (e.g. analytics, fraud prevention).
- Legal compliance.
- Consent (e.g. for newsletters).
Data Sharing & Third Parties
We do not sell your personal data. We may share your data with:
- Shipping and logistics partners
- Payment gateways (e.g. Stripe, PayPal)
- Service providers (e.g. website hosting, analytics tools) All third parties are GDPR-compliant and only process data as necessary.
International Data Transfers
As a Sri Lanka–based company serving EU & other region customers, we take extra precautions to ensure your data is handled lawfully under GDPR. We use secure transfer protocols and store data with GDPR-compliant service providers.
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent (for marketing)
- Request data portability
To exercise any of these rights, contact us at info@cinnamonkingdom.lk
Data Retention
We keep your data only as long as necessary for legal, business, or operational purposes — usually up to 7 years, unless otherwise required by law.
Cookies
Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised date.
Contact Us
For any privacy-related questions, please reach out: